Untriaged Notable Events

Description

Alerts when notable events have not been triaged

Content Mapping

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Use Case

Security Monitoring, Compliance

Category

Operations, GDPR

Alert Volume

Alerts when notable events have not been triaged

SPL Difficulty

Medium

Journey

Stage 5

Data Sources

Ticket Management

   GDPR Relevance

Impact:

Detecting and proving that priority alerts indicating potential risk to security posture are not being processed in a timely manner is an industry best practice.

Specific to GDPR, this method is considered an effective security control, as required by Article 32. Demonstrating that noteworthy activity is being triaged and appropriately escalated will help to prove compliance for data privacy audits from authorities (Article 58) or counteract any compensation claims (Article 82).